The unit I purchased would not work. I thought maybe I was doing something wrong or not understanding the instructions. It was a Sunday, but I called the customer service number expecting to leave a message. To my surprise I got a real live person! He helped me check my unit, decided it was defective, and shipped a new one. Four days later it was in my hands. Have been using it for a week now and am very happy with it.The new unit works great, and I'm over the moon with the whole experience.
I have a few eye masks, some good some not so good. So in my search for the perfect mask I decided to give this one a try.Well, all I can say is WOW! Its silky, its soft and feels wonderful on my eyes. Plus it’s pink! This is a very nice heated eye mask. Its well constructed and super easy to use! It has a timer and several heat choices, plus a very comfortable headband.I just finished a session with it and my eyes feel great! Its big enough to give your sinuses some relief too.So, with this mask, you’ve got it all!I’m so happy with this mask I’m off to buy a second one for my sister who struggles with dry eyes.So, go ahead give it a try and enjoy some silky soft relaxing eye therapy, your eyes will thank you.
I have HORRIBLE allergies & my horrible allergies tend to turn into sinus infections. I almost constantly have a headache & the only relief that I’ve found has been heat over my eyes. The one time use masks get pretty pricey after awhile (and also I’m not comfortable generating that much waste) so I was looking at something like this. There are a lot of options and honestly this was more expensive than most of the masks that I found. I decided to go for it after reading reviews & looking at the company itself.I am so glad that I did. This mask has almost everything that I wanted, is soft and gets hot. It’s very comfortable and it’s just exactly what I wanted. Indulgent is the word that I would use to describe this mask. So if you’re still deciding whether or not you should buy this mask, do something nice for yourself & buy it. Definitely worth it.
So this is my third heated sleep mask. The two I had before I loved and were from a different company but each quit after a year. They were more of a plush material. I didn't want to buy a 3rd just to have it die after a year so I decided to try a different one.I chose this one because it has the temp and time settings I want, the cord length I need and is a good size and shape. The positive reviews also made a big difference.I use this for migraines, dry eyes and chronic sinus pain. When my last mask stopped working, I thought, eh, I'll be fine without one. I went for about a week or two without and I realized, nope, gotta get a new one. A heated mask really makes that big of a difference.I got my mask today and am very pleased. It comes in a *really* nice box. Inside is the cord, the mask, a clear direction sheet. The mask itself is of good size, lovely soft material and the shape fits over my nose as it should without digging into it. I quickly connected it and put it on hoping it would work as well as my others. It took a couple minutes but it was perfect. The heat was lovely. So relaxing. The mask is very comfortable. The elasticized strap is adjustable and holds the mask firmly in place.The only improvements I would suggest are to make the elastic band thicker maybe 3/4 inch or so, so it feels more secure. I would also consider widening the mask so it covers more completely the face and temples all the way to the hairline. It's great the way it is but if you could make it wider to cover more area, that'd make it even better!
I struggle with Blepharitis. Part of my routine was to apply a hot, wet, wash cloth compress over my eyes as I went to bed and then again before getting out of bed for the day. I had to go to the bathroom sink to run water until it was hot to wet a wash cloth. Then back in bed the wash cloth would drip over my pillow, pajamas, and turn cold quickly. My wonderful, new, eye doctor recommended a Heated Eye Mask. What a difference! I can click on the temperature & time I want. I wear it low so it covers my eyes & I gently put my thumb and index finger finger on either side of my nose to press it in a bit. I fall back to sleep beautifully ... and when I do get out of bed I no longer step on a cold wash cloth that I dropped to the ground. A dream come true!
I have dry eyes and Opthamologist recommended hot compress twice daily.This mask allows me to do that in bed at bed time and before I get out of bed in the morning.No mess, no fuss and safe time.Just plug in set temp and timer.The mask is not too big . I have to move the heat pad inside a little to make sure it is not skew to one side, but that is no trouble.It heats up nicely. Try lower setting before you turn it up high. Temp can be pretty hot. I use temp 2 which is very comfy. Like it so much I bought another. Update: love this heated maks so much, but I am even more impressed with their customer service.A few days ago one of my 2 masks would not heat up even though the control lid up. So I wrote to the vendor. A day later I got an email offering a replacement.2 days later the replacement arrived!I am a customer for life now.